Terms & Conditions

1. Detailed description of goods and/or services
NuSkinnovation is a business in the Beauty industry that uses First World Laser Technology systems (Fotona Starwalker), (Nordlys Candela) and (VelaShape), we have fully qualified Candela Nordlys and Fotona operators, international and local trained laser specialists and somatholagists. We are dedicated to providing the latest and most effective skin and laser treatments.

2. Delivery policy
Subject to availability and receipt of payment, requests will be processed within 1 days and delivery confirmed by way SMS Via Whatsapp.
(for e.g. booking number / booking voucher etc. and must mention the use of courier and/or postal services and associated costs, if applicable.)

3. Export restriction (Optional)
The offering on this website is available to South African clients only.

4. Return and Refunds policy
The provision of goods and services by NuSkinnovation Pty Ltd is subject to availability. In cases of unavailability, NuSkinnovation Pty Ltd will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10% administration fee.
(If appropriate – provide details of your policy regarding damaged goods. Also mention guarantees, warranties, etc.)

5. Customer Privacy policy
NuSkinnovation Pty Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
http://www.polity.org.za/attachment.php?aa_id=3569.

6. Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the NuSkinnovation Pty Ltd bank account, the details of which will be provided on request.

7. Card acquiring and security
Card transactions will be acquired for NuSkinnovation via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

8. Customer details separate from card details
Customer details will be stored by NuSkinnovation Pty Ltd separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

9. Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

10. Responsibility
NuSkinnovation Pty Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website,
customer service and support, dispute resolution and delivery of goods.

11. Country of domicile
This website is governed by the laws of South Africa and NuSkinnovation Pty Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, Southdowns Office Park, Block D, Ground Floor, 22 Karee Street, Irene, Centurion .

12. Variation
NuSkinnovation Pty Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. Company information
This website is run by NuSkinnovation Pty Ltd sole trader based in South Africa trading as
NuSkinnovation Pty Ltd and with registration number 2016/196351/07 and Nicolene Pelster.
(Director(s)/Member(s)/Owner(s)).

14. Nuskinnovation Pty Ltd contact details
Company Physical Address: Southdowns Office Park, Block D, Ground Floor, 22 Karee Street, Irene, Centurion
Email: nicolene@nuskinnovation.co.za Telephone: 071 455 3391